Jobs

Supervises Call Center staff on identifying and resolving problems..Provides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency... from General
Monitor quality procedures with operation staff. .Contribute in ensuring that policies and procedures are consistently applied.Contribute in documenting quality assurance activities.Job Details... from General
Delegating tasks and monitoring the team’s performance.Provides and documents performance feedback through side-by-side coaching, performance reviews, goal-setting, and deficiency management.... from General
Assist on recording, investigating and responding to customer complaints/comments. Assist directly or route customers to the appropriate personnel for assistance.Track, follow-up and resolve... from General
Recording, investigating and responding to customer complaints/comments. Assist directly or route customers to the appropriate personnel for assistance. Ensure customer satisfaction by meeting... from General
Lead the shaping of programmes and associated projects under the respective Portfolio(s), ensuring that they align to the objectives of the relevant strategic pillar guiding the portfolio in... from General
Lead the conception of programmes and projects ensuring that they align to the overall portfolios under GAZT Prioritize programmes / projects under portfolio and develop the master plan to indicate... from General
Support business owners to develop a business case, investment management and business benefits plans for individual projects / initiatives ensuring that they align to the overall purpose of the... from General
Maintain a current awareness of the different programmes and projects’ under the respective portfolio(s) ,Follow up with internal/external stakeholders and project owners to gather qualitative and... from General
The Security Risk and Compliance Specialist will be accountable for defining a comprehensive compliance management framework, associated policies, processes, managing the audit and compliance... from General
Assist in planning and carry out a GAZT's information security strategy. Develop a set of security standards and the best practices for the organization, and recommend security enhancements to... from General
Analyze “Review or Appeal Requests” submitted by taxpayers and provide a recommendation to the Appeal Supervisor in order to accept, reject or modify the object of the appeal. Roles and... from General

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