Assistant Executive Housekeeper at InterContinental Hotels Group® Dubai Festival City

Do you see yourself as an Assistant Executive Housekeeper for the Cluster of InterContinental Hotels Group® Dubai Festival City?

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG® we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group (IHG®) properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn (pre-opening). In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities, and swimming pool facilities.

We are looking for people who are friendly, welcoming and full of life to people to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

At the moment we're looking for an Assistant Executive Housekeeper to team at InterContinental Hotels Group® Dubai Festival City.

Under the general direction of the Executive Housekeeper, and within the limits of established InterContinental Hotels Group policies and procedures, oversees and directs the day to day operation of Housekeeping Department and assists in the forward planning of the department. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

Additional key responsibilities are:


• Directs the work assignment of supervisory and non-supervisory personnel
• Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
• Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP's receive special attention
• Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
• Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
• Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
• Follows up on progress of agenda items covered in regular meetings
• Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
• Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
• Supervises outside contractors to ensure contractual compliance
• Ensures that consumption of guest supplies is under control
• Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
• Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
• Acts on behalf of the Executive Housekeeper in his / her absence as assigned <br><br>Ideally, you'll have some or all of the following qualifications and experience we're looking for:

Required Skills and Experiences:


• Good communication and administrative skills
• Ability to be self-motivated, organized and demonstrate good team work
• Computer literacy (Microsoft applications)
• Advance in Opera
• 3 years of demonstrated professional development in key leadership roles with top tier international hospitality organizations, managing large full service luxury or resort operations.
• Diploma in Hospitality Management
• Fluency in written and verbal English
In return we'll give you a competitive benefit package including accommodation, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to be yourself.

At IHG® we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG®.

To find out more about us or any other jobs with IHG® please look at www.ihg.com/careers

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