Spa Therapist - Morocan Hammam Specilist (Male & Female)

Ensure that all operational procedures, codes of conduct and standards of appearance are adhered to by all staff.
- Be a motivated team member and also ensure the smooth running of the Spa at all times.
- Maintain high quality of service delivery in treatments throughout the team and ensure that the guest goes through an exceptional spa experience.
• To deliver high standards of treatments as per the Spa offerings, creating a memorable experience for our guests.
• Maintain a thorough knowledge of the different advantages and procedures relating to our spa treatments.
• To ensure that a high standard of service is maintained throughout the Spa.
• Follow a high standard of all daily opening and closing duties with checklists.
• Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfactions.
• To maintain the areas of work and report any maintenance issues.
• Will assist other therapist in maintaining the cleanliness and hygiene of all treatment rooms, in accordance with the Health and Safety and hygiene legislation.
• Complete all monthly responsibilities as allocated to you.
• Look for every opportunity to suggest new and enhanced guest experiences.
• Ensure the cost effective usage of all department related materials and avoid wastage.
• Practice and implement methods that comply with sanitation, health and safety guidelines established by local regulations and the property’s policies and procedures.
• Must adhere to training set down by the SPA Manager
Be able to handle Hammam treatment and adapt it to our contemporary setting.
• Be able to apply and share specific knowledge of Hammam history with fellow staff members.
• Be able to provide coaching and training to the team in terms of Hammam treatment.
• Successfully increase retail regarding Hammam product and cross sell other treatment.


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