Spa Therapist - Morocan Hammam Specilist (Male & Female)
Ensure that all operational procedures, codes of conduct and standards of appearance are adhered to by all staff.
- Be a motivated team member and also ensure the smooth running of the Spa at all times.
- Maintain high quality of service delivery in treatments throughout the team and ensure that the guest goes through an exceptional spa experience.
â¢ To deliver high standards of treatments as per the Spa offerings, creating a memorable experience for our guests.
â¢ Maintain a thorough knowledge of the different advantages and procedures relating to our spa treatments.
â¢ To ensure that a high standard of service is maintained throughout the Spa.
â¢ Follow a high standard of all daily opening and closing duties with checklists.
â¢ Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfactions.
â¢ To maintain the areas of work and report any maintenance issues.
â¢ Will assist other therapist in maintaining the cleanliness and hygiene of all treatment rooms, in accordance with the Health and Safety and hygiene legislation.
â¢ Complete all monthly responsibilities as allocated to you.
â¢ Look for every opportunity to suggest new and enhanced guest experiences.
â¢ Ensure the cost effective usage of all department related materials and avoid wastage.
â¢ Practice and implement methods that comply with sanitation, health and safety guidelines established by local regulations and the propertyâs policies and procedures.
â¢ Must adhere to training set down by the SPA Manager
Be able to handle Hammam treatment and adapt it to our contemporary setting.
â¢ Be able to apply and share specific knowledge of Hammam history with fellow staff members.
â¢ Be able to provide coaching and training to the team in terms of Hammam treatment.
â¢ Successfully increase retail regarding Hammam product and cross sell other treatment.