Assistant Information Systems Manager
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
Assistant Information Systems Manager is responsible for providing technical support to hotel associates, management, and guests to enable them to utilize Hyatt technology to achieve business goals.
Primary responsibilities may include:
Installs, maintains, and upgrades hotel IT hardware and software in accordance with Hyatt standards.
Using defined processes, procedures, and protocols, the role employs measures to ensure the security, structure, and integrity of the hotel networks and systems.
This role is also responsible for managing the hotel's network infrastructure and optimizing its performance.
In addition, the role executes required IT maintenance and upgrades with minimal disruption to hotel operations, and maintains proper backups for supported systems.
This role focuses on the day-to-day availability and functionality of IT systems in the hotel and resolves standard user issues.
Good problem solving, administrative and interpersonal skills are a must.
You will have previous experience in a similar role in a large-sized 5 star hotel of international reputation.
You will have strong capabilities in the following tasks:
Point of Sales Terminal ( Hotel applications such as Symphony , Opera & Birchstreet)
Daily Back up Solutions & Troubleshooring
Corporate Guided Anti Virus Systems
Remote access Trouble shooting
Compliance & Access Control
Primary Location: AE-DU-Dubai
Organization: Hyatt Regency Dubai
Job Level: Entry Level Manager | Full-time
Worldwide/Local Candidates: Worldwide