Executive Assistant Manager, F&B at InterContinental Hotels Group® Dubai Festival City

Do you see yourself as an Executive Assistant Manager for InterContinental Hotels Group® Dubai Festival City ?

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG® we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group (IHG®) properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn (pre-opening). In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities, and swimming pool facilities.

We are looking for people who are friendly, welcoming and full of life to people to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

At the moment we're looking for an Executive Assistant Manager to join our InterContinental Hotels Group® Dubai Festival City cluster.

The candidate will possesses a minimum of 8-10 years of progressive F&B operational experience leading innovative, proactive, and commercially savvy teams in first tier international destinations in Europe, North America or Asia. Candidates must also possess well-honed project management and planning skills to inherit and execute the successful opening of two premier destination outlets within the next four months." Only candidates meeting these criteria will be shortlisted for possible consideration .

Key responsibilities are:

· Leads and directs the preparation of the annual departmental operating budget, CAPEX submission, and financial plans. Monitors budget and controls expenses with a focus on food, beverage, and labour costs.
· Determines the required organisational structure within the division and across IHGDFC to ensure the successful implementation of commercial strategies that support the achievement of all key F&B metrics
· Collaborates with key divisional stakeholders to drive F&B and Culinary operations to maximize commercial synergies and minimise operational inefficiencies across IHGDFC
· Partners with all Hotel/Club Managers and relevant stakeholders to identify additional commercial strategies, propose new concept developments and/or refurbishments to drive revenue generation opportunities and deliver great dining experiences for guests.
· Deploys purposefully all necessary resources to sustain commercial profitability and where appropriate ROI

· Provides inspired leadership that is reflective of our Winning Ways, manages with humility, supports the creation of great place to work, and positively influences employee engagement.
· Directs operational manning requirements, plans and assign work, and establishes performance and development goals for team members.
· Provides mentoring, coaching and regular feedback to manage operational challenges to encourage improved team member performance.
· Ensures the timely and meaningful completion of the Annual and Mid - Year performance evaluation cycles, and supports the preparation Personal Development Plans for high potential colleagues.
· Supports the annual ES activities with a robust deployment of a divisional action plan to address areas of focus.
· Ensures that colleagues are trained in compliance with governmental regulations and coordinates with L&D business partners to ensure that all statutory requirements are delivered to colleagues in a timely/effective manner.
· Ensures colleagues are properly trained in quality and service standards and have the tools and equipment to carry out job duties.
· Coordinates with L&D business partner the delivery or development of specialized training materials or modules to support professional development or skill acquisition
· Promotes teamwork and quality service through daily communication and coordination with other departments.


· Ensures that all food and beverage facilities are appropriately equipped to ensure the delivery of an exceptional food and beverage experience.
· Establishes and achieves quality and guest satisfaction targets.
· Collaborates with relevant stakeholders to analyze guest feedback to identify and rectify quality or service delivery trends.
· Drives problem resolution scores to meet guest/customer expectations and build on guest loyalty.
· Promotes and ensures that IHGDFC food and beverage operations remain competitive and relevant within the local market.
· Ensures that all F&B offerings across IHG DFC are in accordance with IHG brand standards.


· Manages local food and beverage marketing programs for the hotel, participates in and maintains system wide food and beverage marketing programs and promotions
· Monitors local competitors and industry trends
· Ensures the security and proper storage of food and beverage products, inventory and equipment, and replenishes supplies in a timely and efficient manner while minimizing waste
· Supports and implements all Green Engage initiatives<br><br>Ideally, you'll have some or all of the following qualifications and experience we're looking for:

Required Skills and Experiences:

· 8-10 years of demonstrated professional development in key leadership roles with top tier international hospitality organizations, managing large full service luxury or resort operations
· Bachelor's Degree or equivalent in Hotel Management or Culinary Arts degree
· Fluency in written and verbal English

In return we'll give you a competitive benefit package including accommodation, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to be yourself.

At IHG® we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG®.

To find out more about us or any other jobs with IHG® please look at www.ihg.com/careers



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