Sales Manager Middle East Market
Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.
We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
Just steps from the Champs ElysÃ©es and Arc de Triomphe, Le Royal Monceau , Raffles Paris is the most exciting luxury hotel in the City of Lights, combining Parisian Chic with relaxed sophistication.
Imbued with the original spirit of the 1930s when it first opened, this contemporary masterpiece designed by Philippe Starck features 149 spacious rooms and suites , with three outstanding Presidential Suites, a 99-seat cinema , an art gallery, an exclusive service of Art Concierge a private art collection, a 1,500 sqm SPA and award winning restaurants.
Colourful and wonderfully sophisticated, Le Royal Monceau, Raffles Paris is the epitome of Parisian vibrancy and elegance, both timeless and of its time, an oasis for the well-travelled and one of the world's great hotels.
PURPOSE OF POSITION:
To manage sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
KEY ROLES & RESPONSIBILITIES
â¢ Achieve daily targeted number of sales calls with effectiveness
â¢ Develop business leads for the Hotel on weekly basis
â¢ Prepare monthly Hit List of accounts to penetrate for the following month
â¢ Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
â¢ Prepare monthly action plan for main market segment
â¢ Monthly review account profile/based on room nights production and average rate
â¢ Monitor Competitors Rate Strategy, Account penetration and Marketing activities to maintain a competitive edge
â¢ Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts
â¢ Update management on VIP arrivals and meet and greet accordingly
â¢ Cross-sell sister properties & update ADOS on global accounts' potential for GSO target
â¢ Conduct negotiations to achieve the best profit and rates for the Hotel
â¢ Attend hotel client events and local community business events and networking
â¢ Daily report to the ADOS on market trends and business leads
â¢ Performs related duties and special projects assigned PERSONAL ATTRIBUTES
â¢ Ability to prioritize, organize work assignments and follow-up
â¢ Ability to execute a multitude of tasks on a timely basis
â¢ Ability to promote positive relationships with guests and staff
â¢ Ability to ensure security and confidentiality of guests and hotel data
â¢ Ability to work independently without direct supervision as well as cohesively as a team
â¢ Ability to be a clear thinker, analyze and resolve problems with good judgment
â¢ Outstanding writing and oral communication skills; ability to interface confidently with high profile customers and media
â¢ Bachelor's Degree
â¢ English fluent and another language
â¢ 2 or 4 years experience in luxury hospitality