Night Auditor - Crowne Plaza Newcastle United Kingdom
Do you see yourself as a Night Auditor ?
What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
The successful candidate must be able to demonstrate that they can multi task effectively, be enthusiastic and positive in their nature and have a high level of self motivation. You will also ideally have previous experience of working in a receptionist role ideally within a hotel environment. Previous experience of using Opera, Fidelio or another Hotel PMS system is advantageous.
Your duties will also include general night cleaning and setting up of the conference and meeting rooms, duty manager responsibilities as well as supporting the night management team with the safety and security of the building and guests.
The Night Auditor will b alance and audit for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues. He/She will transmit credit card batches. Complete and transmit daily management and accounting reports and supporting documents.
You will a ct as hotel system liaison during night hours and perform all Guest Service Representative functions as required; you may assist in booking room reservations; answering hotel phone calls and notifying guests of message. You may also assist with other duties as assigned.<br><br> Requirements include a High School Diploma or equivalent plus some customer service experience and some college is preferred. You ma y be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer